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The majority of customers have a great working relationship with us and, consequently, disputes to the Ombudsman are incredibly rare. However, Ofcom requires us to have a resolution scheme in place. 

A copy of our Code of Practice can be downloaded here.

Octotech LTD, 16 Blatchford Close, Horsham, West Sussex, RH13 5RG 
01403 888171 | Company Number: 09799103
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