Privacy notice.

Who we are

Octotech Ltd (“Octotech”, “we”) is registered in England and Wales under company number 09799103, at Unit 1, Genesis Business Centre, Redkiln Way, Horsham, West Sussex RH13 5QH. We are responsible for the personal information described here under the UK GDPR and the Data Protection Act 2018.

Questions about your information: support@octotech.co.uk or 01403 888171.

What we collect and why

We collect the details you give us when you get in touch or become a client, such as your name, company, email address and phone number, along with the records we need to support you and bill for our services. We use it to reply to you, provide and invoice our services, meet our legal obligations and keep systems secure. Now and then we may send business contacts updates about our services; you can opt out at any time.

When we support your systems we may have access to personal data you hold. We handle that on your behalf under our service agreement, and this notice doesn’t cover it.

Sharing and keeping it safe

We don’t sell personal information. We share it only with trusted suppliers that help us run the business and deliver your services, and only as far as they need it. We keep it secure and for no longer than we need it.

Cookies

This website doesn’t use advertising or tracking cookies.

Your rights

You can ask to see the information we hold about you, to have it corrected or deleted, or to object to how we use it. Just contact us. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office, though we’d appreciate the chance to put it right first.

Changes

We’ll update this notice if our practices change, and show the date of the latest version at the top.